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What's the deal with cancelling online sessions?

We get it, life happens and plans can change! If you ever need to cancel an online session, we kindly ask that you let us know at least 24 hours in advance to avoid any fees. If it's less than 24 hours before your session, a small cancellation fee of €20 applies. If the notice is less than 2 hours, the fee equals the cost of the session. We've tried to make cancelling as easy as possible - you can give us a ring at (+353) 818500800, shoot us an email at hq@mymind.org, or just chat with our friendly AI bot, Rick, who's always hanging out in the bottom right corner of your screen. Want to know more about our cancellation policy? Feel free to click here for all the nitty-gritty details: https://mymind.org/cancellations-policy