Welcome to MyMind Support Portal

MyMind Support is available for you.

At MyMind, we prioritize offering a delightful and seamless customer experience. Our friendly online support team is available to assist you through LiveChat or Email. If our team happens to be unavailable on LiveChat, rest assured that we will promptly address your inquiry via email, typically within 72 hours. We are committed to providing guidance, advice, and support to ensure MyMind effectively addresses your needs and helps you choose the ideal service for your unique situation.

Face-to-Face or Online Support

Book an appointment at one of our five centres across Ireland, located in Dublin 1, Dublin 6, Dublin 8, Cork, and Limerick, or Online.

Step 1: Screening Form

This first step will bring you to a screening form. The aim of this screening form is to provide a broad assessment of your mental well-being at present and will give a sense of the support most suitable for your needs.

This screening form will provide you with a color-coded result:

• Red: Indicates that you are in need of immediate support.
• Orange: Indicates you may be experiencing a stressful period in your life at the moment and you may look for professional support to help overcome this.
• Green: Indicates that you may not need to see a mental health professional urgently, however, you may still want to talk to a professional about some issues you are experiencing.

If you have any further questions about the screening form or about the service we provide, please go to Step 2. If you wish to book an appointment with one of our team members, please go to Step 3.

Step 2: Ask a Question

Rick is our AI support that is happy to answer your questions. (Rick is located in the right bottom corner).

Type your question or select the buttons available.

   If you can't find the answer to your question, please click "Contact Us" by clicking "Talk to Us".

Step 3: Book Appointment Online

At MyMind we have over 200 mental health professionals and 20 different languages to choose from.

A very easy method of arranging appointments with a mental health professional.

Step 4: Give Us Your Feedback

If you have some thoughts about our service we would love to hear it!

Providing feedback allows us to examine the service we provide and make suitable adjustments to our service to accommodate our clients as much as possible.

Should you wish to provide us with some feedback positive or negative please contact us via chat or email.

Optional Step: Donate A Session

If you feel like our service benefits you, someone you know, or the broader community and would like to help our service by donating a session ( A session is paid for and as a result, a person who cannot afford to pay for their own sessions, does not need to pay for a session with one of our professionals, thanks to your kindness.)

Thank you for helping make a difference.

Important: Please read service regulations.